Terms & Conditions
1. Company Information
This website https://fo-rocaz.com is operated by:
Company Name: LEZANA LTD
Managing Director: Veronika Saveljeva
Registered Address:
45 Redcliffe Gardens
London
SW10 9JH
United Kingdom
2. Scope of Application
These Terms & Conditions apply to all purchases made through the website fo-rocaz.com.
By placing an order on this website, you agree to be bound by these Terms & Conditions without restriction or reservation.
3. Products
Fo-Rocaz sells sleep and bedding products, including pillows and related accessories.
All product descriptions, images, and specifications are provided for informational purposes only. Slight variations may occur.
4. Pricing
All prices displayed on the website are shown in the applicable currency and include applicable taxes unless otherwise stated.
Fo-Rocaz reserves the right to modify prices at any time, without affecting orders already confirmed.
5. Orders
An order is considered confirmed once payment has been successfully processed and a confirmation email has been sent.
Fo-Rocaz reserves the right to refuse or cancel any order in case of suspected fraud, payment issues, or incorrect information.
6. Payment
Payments are processed securely through third-party payment providers available on Shopify.
Fo-Rocaz does not store or have access to customers’ payment details.
7. Shipping & Delivery
Orders are shipped to the address provided by the customer at checkout.
Delivery times are estimates and may vary depending on destination and external factors.
Fo-Rocaz cannot be held responsible for delays caused by carriers or customs procedures.
8. Right of Withdrawal & Returns
Customers have the right to withdraw from their purchase within 14 days of receiving their order, in accordance with applicable consumer protection laws.
Returned products must be unused, in their original condition, and in original packaging.
Refunds will be issued once the returned product has been inspected.
9. Warranty
Fo-Rocaz products are covered by the applicable legal warranties.
This warranty does not cover damages caused by misuse, normal wear and tear, or improper handling.
10. Liability
Fo-Rocaz shall not be held liable for indirect damages, loss of profit, or any damage resulting from improper use of the products or the website.
11. Intellectual Property
All content on this website is the exclusive property of LEZANA LTD.
Any reproduction or use without prior written consent is strictly prohibited.
12. Personal Data
Personal data is collected and processed in accordance with our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any dispute shall be subject to the exclusive jurisdiction of the competent UK courts.
14. Contact
For any questions regarding these Terms & Conditions, please contact us through the website.